Shopping Information

Do You Ship Internationally?

We ship internationally via FedEx and the U.S. Postal Service. Just enter in your shipping address in the shipping information section of the order process, and use the Country dropdown to select your country from the list that appears:

What Shipping Methods Are Available?

We Make sure your goods are perfectly sealed before leaving our factory. You will receive it just as it left from us.


What Shipping Methods Are Available?

  • USPS
  • DHL
  • FedEx


How Long Will It Take To Get My Package?

  • Orders shipping within the US: Standard (10-25 Business Days) …
  • Orders shipping internationally from the US: International (15-25 Business Days) …
  • Orders shipping from European fulfillment centers to European destinations: Local Postal Service (No Tracking) (The exact method name and duration will vary by country)


Payment Information



Which Payment Methods do you accept?

We Typically accept PayPal, Bitcoin, Venmo, Cash App, Credit Cards, Western Union, MoneyGram and Worldremit for payment methods


Is Buying On-Line Safe?

We are trusted vendor of sex dolls and popularly known as ”Mr Sex”. We Sell to both buyers from the DarkMarket and Clearnet. You have no problem buying from us.


Orders & Returns



How do I place an Order?

  1. Add to Cart. To add an item to your cart, select on the product page.
  2. Review Shopping Cart. …
  3. Proceed to Checkout. …
  4. Account Login. …
  5. Enter a Billing Address. …
  6. Enter a Shipping Address. …
  7. Payment Information.
  8. Fill payment information and submit your order.


Do I need an account to place an order?


No. It is recommended you create an account on our website before creating your order but you can checkout directly without the need of creating an account.


Who should I to contact if I have any queries?

Write our support at Sales@sexrobot-expert.eu


How Can I Cancel Or Change My Order?

You may change or cancel delayed items from your order. To change or cancel your delayed items please contact our Customer Service team on sales@sexrobot-expert.eu, 24 hours, 7 days a week.


How Do I Track My Order?

Click the Track Order Menu Link then fill the form to start tracking your order


How Can I Return a Product?

Go to your Orders page and look for the order you would like to return. Click the Refunds/Returns button. Follow prompts to complete your request. Some items are required to be returned in order to get a refund.